Apple Will Service Macs, iPhones and iPads For 5 Years

Did you know that Apple only services Macs, iPhones, iPad and iPod for 5 years? Apple uses the term vintage to describe products that have been discontinued for more than 5 years. An Apple support article states that “Vintage products are those that have not been manufactured for more than five years and less than seven years ago.” Once they hit the 7-year mark Apple refers to the product as obsolete.

It is useful to know that Apple only provides parts for Macs for 5 years following their discontinuation since it’ll become tougher to get support and parts for devices older than this. If you visit an Apple Store with a vintage device, you will be politely informed that Apple will not service it.  In the greater Seattle area there are a few stores that will work on vintage products as long as they are able to get parts for it. This includes the following:

SimplyMac, formerly called The Mac Store. They have stores in Redmond Town Center and the University District.

CityMac, formerly called TD Curran. They have a store in Kirkland.

If you’d like to determine when your Apple product was discontinued, you can look for it on this Wikipedia Timeline of Apple products.

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