Use Adware Medic To Remove Genio and Other Adware

Is your web browser acting oddly all of the sudden? Do funny windows pop-up showing you ads? Do your Google searches look weird? If so, you might have inadvertently installed some adware on your Mac. Over the past 6 months, I’ve seen a rash of Macs infected with adware. Adware is software that makes ads pop-up in your web browser. The good news is Thomas Reed, of The Safe Mac, has created a great application, AdwareMedic (donations encouraged), which can be used to remove most adware from your Mac. Use these instructions to download a copy of AdwareMedic and scan your Mac. Read More

What Is DNS And Why Should You Care? Part 2

Last week’etup Tech Tip covered the basic functionality of the DNS system and introduced us to the most common DNS records: NS, MX and A records. This week’s Tech Tip covers my DNS management tips to avoid common pitfalls and problems. Many businesses use one company for the following services:

  • registering their domain name
  • hosting their DNS records
  • hosting their email accounts and web site

I don’t recommend doing this. Instead, I recommend using at least two different companies, sometimes more. At a minimum, I think every business should use one company to register their domain name and to host DNS records. Then use a second company to host email accounts and the web site. Read More

What Is DNS And Why Should You Care? Part 1

Do you know what DNS stands for? It stands for Domain Name System. I believe that small business owners should know what DNS stands for and understand the basics of what the Domain Name System does. Understanding DNS is important because it determines if you can receive emails and if your web site is visible to the world. Anytime you ask an employee or contractor to make changes that’ll affect your DNS records, you want to get reassurances from this person that they know what they are doing.

In Part 1 of this Tech Tip, I’ll review basic DNS functionality and terminology. In Part 2, I’ll offer my DNS management tips to avoid common pitfalls and problems. Even if you aren’t a small business owner, I think you’ll find this overview of the DNS system useful.

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Comcast Now Offers IMAP Email Accounts

Do you use a Comcast email account? If etupo, you might be interested to know that Comcast email accounts are now IMAP-enabled. IMAP refers to the way your email application, such as Apple Mail, interacts with the mail server. IMAP offers more sophisticated email management if you access your email account using multiple computers, tablets or smartphones. (Read this previous Tech Tip about IMAP if you’d like to learn a bit more.) Comcast started to support IMAP around the end of 2013.

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Tips For Taming Your Email Inbox

setDo you struggle to stay on top of the high volume of email messages that arrive in your Inbox every day? Many people struggle with this, including me. Here are some suggestions on how you can start to tame your Inbox. You don’t need to implement all of these suggestions. Instead, just pick a few that sound like they would be effective for you and use them. If you have your own suggestions, please send them to me and I’ll update this list. Read More

Options For Archiving Email From Entourage Or Outlook

Do you use either Microsoft Outlook or Microsoft Entourage as your email application? Do you store thousands and thousands of email messages? Do you infrequently access many of these messages? If so, you could consider archiving these messages. Once the message has been archived then you can delete them from Outlook which will remove them from Outlook’s or Entourage’s mail database. This makes the database smaller, faster and less prone to having problems. The messages can still be accessed, typically from within the archiving application.

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What Is Stored In The “Other” Category On My iPhone And How Can I Get Rid Of It?

Have you ever noticed that the “Other” storage section on your iPhone or iPad is quite large? Have you ever wondered what comprises this “Other” category? When you connect your iPhone or iPad to your Mac, you’ll see a bar like the one pictured. This bar depicts the primary storage categories and shows their relative size.

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