Below are instructions on how to change your OS X user account picture. When you took your new Mac out of the box and turned it on initially, you were lead through creating a user account and either had one of the built-in photos randomly assigned to your User Account or you were offered the choice of using the Mac’s built-in camera to take a photo of yourself. Not surprisingly, clients are often not happy with the photo linked to their account. Here are instructions on how to change the photo: Read More
A few weeks ago Apple released an update which addresses the bash security vulnerability found in OS X during the last week of September 2014. The security vulnerability was nicknamed shellshock or the bash bug and reportedly affects all versions of OS X as well as many versions of Linux and Unix released over the past 25 years.
Apple’s update is only available for OS X version 10.7 (Lion), 10.8 (Mountain Lion), and 10.9 (Mavericks). OS X 10.10 (Yosemite) which was released in mid-October has the update built in. Apparently, Apple has no plans to release bash updates for versions of OS X older than 10.7, so if your Mac is running an older version of OS X you should make sure that Remote Login is not enabled in the Sharing System Preference area or you should upgrade your Mac to OS X 10.7 or higher. Section 2 of this article gives you instructions to disable Remote Login.
For reasons that aren’t entirely clear to me Apple doesn’t make this bash update available via Software Update. Instead, users need to manually download and install it. To download it go to Apple’s Software Downloads web site and get the bash update for your version of OS X (Lion, Mountain Lion or Mavericks). After downloading it you’ll typically find it in your Downloads folder. Then you’ll need to manually install it. In order to install it, you’ll need to first make sure that you’re running the most current version of Lion (OS X 10.7.5), Mountain Lion (OS X 10.8.5), or Mavericks (OS X 10.9.5). You can click on the Apple menu and select About this Mac to see which version you have installed and click the Software Update button to get an update if you need it.
When you reset or change your email account password, you have to enter the new password two places in your email account configurations in Mail to continue receiving email with the application. The first place is in the incoming mail settings. The second place is in the outgoing (SMTP) mail settings. Locating these outgoing settings is not obvious, so I’m frequently asked how to change SMTP settings. Here are instructions for changing your password in the outgoing settings if you use Apple’s Mail application on your Mac, iPhone or iPad. Read More
Restarting fixes a variety of problems. It’s true! You might have heard the adage, When in doubt, restart or if you’ve ever called for computer support you’ve likely been asked Have you tried restarting yet? I know I ask my clients this question almost daily. If you’re having a problem with a device, please restart it. This is true for computers, iPhones, printers, wireless routers, as well as other devices. When you’re having a problem, restart any or all of your associated devices. Restarting almost never causes problems and it commonly fixes them. Restarting can also be used as a way to prevent problems.
I use iText Express as my everyday word processor. I know that Microsoft Word is the defacto standard and Apple’s Pages is a common alternative. I own both and use Pages when I want to easily mix text and graphics to create a newsletter or flyer, but I find that iText Express meets my everyday writing needs. Read More
I know you subscribe to my Tech Tips to get pearls of wisdom and nuggets of knowledge. Not this week. This Tech Tip is just for fun. Hope you enjoy it. I know we can all relate to this scenario.
Computer: Please enter your new password.
Person: cabbage Read More
Did your new Mac come without a built-in CD/DVD drive? If you have an older Mac you can use a feature called Remote Disk to share the older Mac’s CD/DVD drive with your newer Mac. Here are instructions on how to set up that feature: Read More
I’m able to provide remote support for my clients. In order to remotely connect to a Mac, it needs to be on and awake. Here are instructions on how to configure your Mac to never sleep. The instructions vary based on the processor in your Mac. To determine the processor, follow steps 1 and 2 below. Read More
This Tech Tip is a cautionary tale. As a general rule, I recommend that you avoid installing apps that claim to tune-up or optimize your Mac. Last week, I worked on two Macs whose performance was negatively impacted by MacKeeper, MacBooster and TuneUpMyMac. A third Mac’s web browsing had been hijacked by Conduit Search. It’s not clear if any of these applications are actually malware, but I consider them all annoy-ware at a minimum. Read More