When you reset or change your email account password, you have to enter the new password two places in your email account configurations in Mail to continue receiving email with the application. The first place is in the incoming mail settings. The second place is in the outgoing (SMTP) mail settings. Locating these outgoing settings is not obvious, so I’m frequently asked how to change SMTP settings. Here are instructions for changing your password in the outgoing settings if you use Apple’s Mail application on your Mac, iPhone or iPad. Read More
Restarting fixes a variety of problems. It’s true! You might have heard the adage, When in doubt, restart or if you’ve ever called for computer support you’ve likely been asked Have you tried restarting yet? I know I ask my clients this question almost daily. If you’re having a problem with a device, please restart it. This is true for computers, iPhones, printers, wireless routers, as well as other devices. When you’re having a problem, restart any or all of your associated devices. Restarting almost never causes problems and it commonly fixes them. Restarting can also be used as a way to prevent problems.
I use iText Express as my everyday word processor. I know that Microsoft Word is the defacto standard and Apple’s Pages is a common alternative. I own both and use Pages when I want to easily mix text and graphics to create a newsletter or flyer, but I find that iText Express meets my everyday writing needs. Read More
I know you subscribe to my Tech Tips to get pearls of wisdom and nuggets of knowledge. Not this week. This Tech Tip is just for fun. Hope you enjoy it. I know we can all relate to this scenario.
Computer: Please enter your new password.
Person: cabbage Read More
Did your new Mac come without a built-in CD/DVD drive? If you have an older Mac you can use a feature called Remote Disk to share the older Mac’s CD/DVD drive with your newer Mac. Here are instructions on how to set up that feature: Read More
I’m able to provide remote support for my clients. In order to remotely connect to a Mac, it needs to be on and awake. Here are instructions on how to configure your Mac to never sleep. The instructions vary based on the processor in your Mac. To determine the processor, follow steps 1 and 2 below. Read More
This Tech Tip is a cautionary tale. As a general rule, I recommend that you avoid installing apps that claim to tune-up or optimize your Mac. Last week, I worked on two Macs whose performance was negatively impacted by MacKeeper, MacBooster and TuneUpMyMac. A third Mac’s web browsing had been hijacked by Conduit Search. It’s not clear if any of these applications are actually malware, but I consider them all annoy-ware at a minimum. Read More
Here are instructions on how to burn an iPhoto slideshow to a DVD. Specifically, these instructions are for people who have the current versions of iPhoto (9.5.1) and iDVD (7.1.2) and want the slideshow to automatically start playing when the disc is inserted into a DVD player. Read More
Have you recently upgraded to OS X Mavericks or are you considering this upgrade? Here are a few links to help you get an overview of the new features. Apple released Mavericks in October 2013. While I had it running on a couple of my Macs, I didn’t upgrade my everyday laptop until last month. Read More