Do your kids have their owns iPhones, iPads or iPod Touches? Do you want them to be able to buy apps, music and other items from either the iTunes Store or the App Store? Do you want to avoid giving them your AppleID password which would give them unfettered access to buy things? If so, consider setting up a monthly iTunes allowance. Read More
Do you have dozens of apps on your iPhone or iPad? Do you spend lots of time swiping back and forth between screens looking for the right icon? If so, you should instead use the built-in search function since it is much faster. If your iPhone or iPad is using iOS 7 or newer then you access the Spotlight search feature by swiping your finger down on your devices screen. Read More
Do you want to be able to email reminders to yourself or to others? Consider using FollowUpThen. A few weeks ago I wrote a TechTip about SendLater, which lets you schedule emails to be sent to you or somebody else in the future. While there is overlap between these two products, FollowUpThen has some additional features. Read More
Be aware of a myriad of bogus pop-ups that might appear when you are visiting web sites. Typically these pop-ups contain messages that indicate that your computer has been compromised or some sort of security issue has been detected. Often the message include a phone number to call to get assistance. Furthermore, these pop-up windows are often difficult to dismiss and they hijack control of your your web browser, so you can’t view any other web pages.
First, please don’t believe the messages listed in these pop-up windows. Whatever dire warning is listed, it is not true. The FBI has not locked your computer. Microsoft has not detected a problem with your computer. Please do not call the phone number listed. I’m not sure what you’ll be told by the person you call, but I’m sure it won’t be true. They might offer to help you for a fee and thus they might ask for your credit card number. Please don’t give them your credit card number or any other personal information.
The steps listed below will typically get rid of these bogus pop-ups and help you to regain control of Safari or whichever web browser you’re using.
Has your Mac suddenly become slow or started having trouble doing the usual daily tasks? If so, you might have some accidentally installed app that isn’t helpful to your Mac. Not all of these apps are malicious, but for the sake of simplicity, I’ll call them malware here. Malware behavior ranges anywhere from giving annoying pop ups all the way to tracking keystrokes on your Mac. None of this is good or helpful for your productivity. Read More
Have you ever received a warning that your email account is almost full? If so, here are instructions on how to learn which folders (aka mailboxes) in your email account are taking up space. Once you know which folders are taking up space, you can target these folders for cleanup. You can either move the contents of these folders into local folders in the “On My Mac” section of Mail or you can delete the contents if you don’t need the messages any longer. In the example below, I’m using Apple’s Mail application and I’m determining the fullness of my iCloud email account. Read More
Have you noticed that Safari version 8, that comes with OS X Yosemite, no longer shows the full website address in the address field at the top of its window? For example, if you visit http://www.soundsupport.biz/ and then click on a link to visit some page within my website, Safari will only display soundsupport.biz in the address field. Once you click in the address field Safari will show the full address, such as http://www.soundsupport.biz/group-mac-support/ Read More
Would you like to schedule emails to be sent in the future? You can by installing Chungwa Software’s SendLater plugin for Apple’s Mail application. Once installed SendLater adds a button in Mail. Cleverly, the button’s name is Send Later! When you click this button you’ll see the window pictured below. Read More
Are you having problems accessing your Gmail account from Apple Mail or Microsoft Outlook? Over the past 6 months I’ve encountered a number of clients who have had problems reliably accessing their Gmail account via these apps. Here’s a list of symptoms my clients experienced and how I fixed the problems. Read More