How To Set Gmail As Your Mac’s Default Email Client

Do you use Gmail? When you click an email link on a web site does Apple Mail or some other email client open? If so, you should follow these instructions to make Gmail your default email client. I’ve provided instructions for the 3 most widely used web browsers: Safari, Chrome and Firefox. Follow the instructions listed for the browser you use. Read More

A Cautionary Tale About Why You Shouldn’t Use Dropbox For Backup

This week’s Tech Tip is a cautionary tale. Using Dropbox as your sole backup can be dangerous. I recently became aware of an incident that occurred in the summer of 2014. A user of the free version of Dropbox lost about 8000 files related to his PhD dissertation due to a bug in Dropbox’ Selective Sync feature. This web page provides the full story if you’d like to know the details. Read More

Entering your SMTP Password in Apple Mail

When you reset or change your email account password, you have to enter the new password two places in your email account configurations in Mail to continue receiving email with the application. The first place is in the incoming mail settings. The second place is in the outgoing (SMTP) mail settings. Locating these outgoing settings is not obvious, so I’m frequently asked how to change SMTP settings. Here are instructions for changing your password in the outgoing settings if you use Apple’s Mail application on your Mac, iPhone or iPad.  Read More

Restarting Fixes A Variety Of Problems

Restarting fixes a variety of problems. It’s true! You might have heard the adage, When in doubt, restart or if you’ve ever called for computer support you’ve likely been asked Have you tried restarting yet? I know I ask my clients this question almost daily. If you’re having a problem with a device, please restart it. This is true for computers, iPhones, printers, wireless routers, as well as other devices. When you’re having a problem, restart any or all of your associated devices. Restarting almost never causes problems and it commonly fixes them. Restarting can also be used as a way to prevent problems.

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Limit The Number Of Messages In Your Inbox and Sent Folders

Do you have thousands of email messages in your Inbox or Sent folder? If so, read on to learn how this can cause problems as well as better ways to organize your messages. Recently, I’ve had a string of users who have been negatively impacted since they’ve had over 10,000 messages in either their Inbox or Sent mail folder. Read More